Customer installations

Excellent service

The entire process went smoothly. The website is simple and effective. The payment process was transparent and seamless. The shipment was on time, although the carrier split it into two packages with only one tracking number, which caused some confusion for me, but this was quickly clarified by Robinsun's customer service.

Excellent customer service

Excellent customer service, fast shipping and quality product at a good price.

Everything perfect

The personal service over the phone was outstanding. There was a problem with the agency, and they resolved it quickly. I will work with them again and recommend them.

Excellent service and customer care

On-time delivery. Utmost professionalism.

Amazing support and great prices

Amazing support and great prices. What's not to like? Really lovely people on WhatsApp helping you with everything. Don't delay, invest in solar!

Delivering to us in Portugal is difficult and despite the difficulties with the Portuguese postal system, the staff at Robinsun were extremely helpful. The plug and play system we ordered was delivered within the set time frame, all pieces present and well packaged and now we are getting the 800 kWh at peak sun as promised.

Get your equipment here

I only have good things to say about this company. I haven't experienced customer like this in Spain. Reminds me of the best companies in the US, where the customer is king. Super easy installation, quick software install, and up to 1.3kwh with 4 panels. Brilliant.

The service of Robinsun is outstanding

The service of Robinsun is outstanding. Although the panels were damaged in the transport (which wasn't their fault), they did everything to send new panels asap. Very easy communication via WhatsApp.

Overall experience was pretty good with a package that made sense, good videos explaining how to set everything up and follow up over whatsapp to confirm everything was going as expected.

5 Star After Sales Service

I would like to thank Boris and his team for swapping out the TSUN storage battery for the ANKER Solarbank through no fault of Robinsun's the manufacturers TSUN admitted there was a problem with their equipment. The Anker is working great and giving us power all through the evening and is usually fully charged at this time of the year just after lunch. Robinsun's after sales service is second to none. 5 stars plus.

I bought a basic setup without issues…

I bought a basic setup without issues and I got am excelllent support before buy the product.

The experience is very positive, they are giving you support for all the problems that you can suffer, for example, logistic, configuration. To me they are the best.

Excelent products and excelent support.

Excellent products and excellent customer support. I bought a solar kit, and from the very first moment, the support via WhatsApp was excellent. Very fast delivery to Portugal without any problems. Everything worked perfectly, and I was very satisfied. I recommend Robinsun and will buy from this company again in the future.

Very good customer service

Very good customer service! Would definitely buy again from Robinsun!

Customer support is great. Instalation was very easy and fast. In no time it was working, producing power and saving the planet. Recommend to all. Good job robinsun!

This is a very simple fast and economic way…

...to start producing solar energy by yourself in Spain. Very responsive, and smooth and fast shipment and declaration to the authorities. Very easy to assemble.

Excellent customer service

Excellent customer service, fast, reliable.
Product according to description, easier than IKEA to install.
From 10am 100% coverage of baseload needs, when sunny 😉

Excellent customer service

Excellent customer service. Always available and with clear and accurate information. Received the order the next day, well before the expected delivery date. 5 well-deserved stars.

Friendly service and quality materials

Very fast shipping and everything perfectly packaged. The system's anchors are high quality. The system itself is working correctly. The information and advice provided beforehand were very helpful and accurate.

Excellent personalized service

The team guided me through the process of choosing my kit; I didn't know anything and they explained everything to me. Highly recommended.

Everything was great!

The purchase process went very well. They answered all my questions both before and after the purchase. Excellent!

Professional and friendly supplier

The purchase arrived on the expected date. I had some setup issues that the manufacturer resolved with an update. The after-sales service and customer support were friendly and prompt.

Excellent service

Excellent service, advice, and now installation follow-up. For the small amount I purchased, they've been very helpful. I hope to expand my installation with them.

City 800 Pack Highly Recommended

I bought the City 800 pack and it works great. It's easy to install and doesn't require any advanced DIY skills. I recommend it to reduce your home's electricity consumption.

Excellence

The speed of delivery and the quality of the equipment and support.

Excellent Solar Investment and Outstanding Service

Purchasing the solar system has been a great decision. We’ve reduced our electricity bills by over 50% with just four solar panels. The service was very fast, and the advice was equally excellent—they helped us throughout the entire documentation process. We’ll continue buying their products because we find them to be high quality, and their customer service is outstanding